Frequently Asked Questions
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Yes. We are happy to come out and view your property and provide with a free estimate
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We provide you with a fixed price based on our experience, sending out one of our professional teams to handle your project
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Absolutely! We can supply you with a list of references. We have painted for many of satisfied clients in neighborhoods throughout your area. Many of our clients have written to tell us how happy they are with their results.
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The only way our price will increase or decrease is if something is added or subtracted from the original scope of work. If you request any changes they will be documented and a change order will be sent to you for signature before it is executed
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A. The age-old advice to “get three estimates for your project" still holds true. Ultimately, you want to choose someone who appears trustworthy, will do the right job the right way, and will stand behind his/her work. Here are a few additional things to consider:
Before you hire anyone, ask for a list of references and check them.
Ask what type of products and finishes will be used
Find out if the company employees receive training on techniques and safety. This is standard practice in higher quality companies.
Make sure you receive a detailed written contract (often called a “Proposal”) specifying all work to be performed with a start and finish date, along with a warranty statement.
Inquire about payment terms. Contractors have a right to receive a deposit up front to purchase material and pay their labor, but be wary of those who request a large deposits before work begins.
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We have received this question a few times and while we are not the cheapest we do stand behind our quality of work. We have a detailed training process for our team and strict guidelines to accomplish what we consider detailed finished work. Sure there are always cheaper options however going with the cheapest may cost you more in the long run.
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Yes! While we are not professional cleaners we will wipe all surfaces, broom clean and vacuum throughout the project during and upon completion. Cleanliness is next to godliness is one of our core values at Aruma
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Yes we are communicators. We like to provide customers daily & weekly updates and progress reports. We also love to share images and video throughout